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Performance Improvement - Business and Digital Strategy, Manager (Financial Services)

Job Description

Whole industries have been disrupted and transformed in recent years by digital technology.

As an IT advisory professional, you’ll help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you’ll deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations.


As organisations look to leverage the advantage IT offers, we’ll work with you to develop the consultancy and analytical skills that you’ll need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity


EY is looking for Manager for Financial Services IT Advisory to lead the team in the execution of clients’ assignments in the areas of:

  • Developing business strategy and digital consulting
  • FinTech, Customer Valuation proposition, MVP design, IT strategy, Solution design
  • IT Target operating model, operational effectiveness and business case development
  • Program and project management
  • Agile and design thinking methodologies

Your key responsibilities:

  • Become a core member of Business and Digital strategy team in Financial Services industry based in KL and support regional projects on need basis
  • Become a core member of Business and Digital strategy team in Financial Services industry based in KL and support regional projects on need basis
  • Understand the business needs and priorities of our clients and define the strategic plan
  • Able to lead and manage Digital and FinTech consulting projects independently and any prior experience of working in go-to market strategy, innovation, operational model, digital blue-print, customer strategy, loyalty and retention related projects could be very relevant
  • Interact with client teams to conduct interviews, discuss findings and recommendations
  • Remain current on new developments in advisory services capabilities




Specialist Experience

Skills and attributes for success

  • Strong analytical and problem-solving skills
  • Strong drive to excel professionally, and to guide and motivate others
  • Advanced written and verbal communication skills
  • Dedicated, innovative, resourceful, analytical and able to work under pressure
  • Foster an efficient, innovative and team-oriented work environment


To qualify for the role, you must have

  • A bachelor’s degree in economics, finance, computer science, science, information systems, engineering, or a related field
  • Approximately 5 years of recent relevant work experience in technology initiatives management or implementation, preferably in a business consulting role with a leading management consultancy organization
  • Good functional knowledge of Target Operating Model for banks and insurance companies
  • Able to perform industry benchmarking, customer segmentation, future state assessment, MVP design and Implementation roadmap
  • Experience in providing consulting services in strategy formulation and planning, organization design, and operation and business process improvement
  • Support team on proposal development, internal business development activities, market research, competitor analysis
  • Prior understanding of the market dynamics and regulatory landscape could be advantageous
  • Demonstrate in-depth technical capabilities and professional knowledge
  • Demonstrate ability to assimilate new knowledge
  • Possess good business acumen
  • Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs


Ideally, you’ll also have

  • Experience with leading financial services, insurance industry players, including multinational companies or domestic large-scale leading companies
  • MBA degree from a reputable business school


What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.



Please note that all information in this job description is accurate at the time of posting. Please be aware that companies may change details and/or closing dates without notice.



Job Summary

Ernst & Young
Kuala Lumpur
  • Malaysia
  • Consulting
Job Type
  • Full-time
  • Negotiable
09 March 2020
Applications Deadline
23 May 2020

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