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Business Program Manager

Job Description

This is an external staff position. Your employer will be a third-party supplier, in service for Microsoft.


Are you passionate about helping customers in their journey to the Cloud?  And are you equally passionate about helping Microsoft Services to envision, plan and deliver the right solutions to our customers based on their goals, challenges, and needs? Are you excited about an opportunity to help drive Microsoft’s Cloud strategy?  Do you want to help Microsoft Services, Customers and Partners be more successful and efficient with deployment of Cloud-based solutions to realize the full potential of the Cloud?  Do you want to build right set of IP & readiness for greater adoptions of solutions to the field and partners to sell, deploy and support solutions?  Are you passionate about working on cutting-edge technology in a dynamic environment? 


If so, this may be the perfect role for you!


The WW Cloud Infrastructure Strategy and Solutions team is looking for an action oriented, self-driven Program Manager to support the Secure Infrastructure Domain business worldwide by helping to build the right solutions and readiness for the customers while collaborating with field and headquarters stakeholder connections across Services, Customer Success, Azure Engineering and Marketing.


Microsoft Services’ mission is to empower customers and partners as they realize their full potential through Microsoft software and services. With industry megatrends changing the way customers are doing business through innovations such as cloud computing and mobility, Microsoft must be able to help enable our customers to adopt these trends and protect against the associated risks.


The Cloud Infrastructure team plays a key role in the new world of cloud computing, mobility, social networking, and the growing volume of information being generated and used to inform business strategies. Ensuring customers are and feel secure as they leverage these technological innovations is critical to Microsoft’s credibility and ongoing success. Microsoft Services has the capabilities and the solutions to help prepare customers on their journey and to help mitigate the risks associated with innovation.



In this role, you will be responsible for collaboratively building the solutions and readiness for the Cloud Infrastructure business in the Secure Infrastructure global delivery domain in partnership with our portfolio managers, solution managers, and stakeholders; specific responsibilities include:

  • Building the Cloud Infrastructure engagement model and solutions in partnership with sales, marketing, and field teams 
  • Developing IP, capability and capacity strategy for the SI Domain business
  • Define and operationalize a field-based IP harvesting process to ensure field best practices and experiences are reflected in our solutions and shared globally
  • Developing and managing the business communication strategy, including setup and maintenance of channels, distribution lists, managing the development of messaging (leveraging the teams as subject matter experts), and communication rhythm
  • Working with field stakeholders to understand and capture business and customer insights to help inform business decision making and support
  • Supporting area and subsidiary capacity and capability planning
  • Driving the optimal delivery excellence and customer satisfaction 
  • Understanding the cloud infrastructure core business trends, gaps and needs by analyzing sample sets of engagement data to help with business decision making
  • Administrative support to ensure efficient project management, and operations


Specialist Experience

  • 4 years of Program Management, Project and/or Product Management experience
  • 2 Years’ experience with consulting services
  • Good understanding of cloud products and platforms/solutions
  • Strong collaboration and cross-group partnering skills
  • Strong communication skills with the ability to present to and influence v-teams
  • Proven experience in driving requirements, deliverables from a very diverse, complex matrixed environment
  • Experience generating business documentation such as identifying personas, defining scenarios, narratives, and process flows
  • Bachelor’s Degree in Computer Science, or equivalent experience required, Master's Degree in IT, Computer Science/MBA preferred
  • Certification such as PMI (Project Management Institute) is preferred.



Please note that all information in this job description is accurate at the time of posting. Please be aware that companies may change details and/or closing dates without notice.


Job Summary

  • Romania
  • Technology
Job Type
  • Full-time
  • Negotiable
28 January 2020
Applications Deadline
04 April 2020

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