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Live QV Project Manager

Job Description

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

The Challenge Ahead: 

The Live QV Project Manager (LQVPM), will be responsible for supporting the Live QV team by coordinating the scheduling, planning and execution of Live strategies across multiple titles in the EA portfolio.

The candidate will require strong project management attributes and effective stakeholder management in order to be successful. The LQVPM will work directly with the Live QV Managers, Leads and Quality Designer to support the Live efforts across several projects and platforms.

What a Live QV Project Manager does at EA:

As a Live QV Project Manager, your primary focus will be to leverage resources from a multi-discipline team inclusive of Data Analysts, Quality Analysts and Project Leads, to ensure console, PC and mobile releases are successfully verified in the retail environment prior to release.

You will also be responsible for executing on the Live Quality Strategy to support End to End Verification of all components of the product on the retail environment and promote the player experience upstream to QV and Studio teams. Additionally, you will partner directly with QV Project Owners, Development QV teams, Test Centres, Certification, Operations and CE to evolve operations, review trends, and maximize resource load balancing and sharing initiatives and opportunities. Critically, the LQVPM will be the frontline QV component in proactively discussing and resolving player issues.

You will be a leader within the local studio, motivating and challenging your team to succeed. You will also be a mentor to your direct reports, guiding individual team members through their career development via regular and constructive feedback, and listening and acting on their concerns where appropriate.

Capabilities: 

  • Excellent verbal and written communication skills
  • Excellent organizational and people management skills
  • Management and leadership experience
  • Pro-active, motivated, and focused
  • Ability to influence and persuade those not directly in your reporting structure.
  • Excellent time management skills with strong ability to prioritize and multi-task
  • Flexible and dynamic – able to quickly adapt to changing needs of the business.
  • The ability to view situations from a commercial or business perspective (i.e., understanding both what is best for the product and what is best for the business)
  • A data-driven mindset with ability to identify and track important metrics and use to influence process and decision making both with internal and external teams.
  • Working knowledge of Jira with hands on experience in setting up projects and reports, including Gantt charts and dashboards.

Specialist Experience

 

  • 5 years’ experience within the software industry
  • 3 years of managerial and people management experience (team management, mentoring).
  • Professional management training – PMP, PMI, MAM, MBA, etc.
  • Proven track record managing multi-disciplined projects and/or in QA management – Minimum 3 Years, Ideal – 5 years
  • Demonstrated knowledge of software development processes for Gen4 and PC
  • Effective management of budgets across multiple projects
  • Organizational skills with experience of managing local and remote teams of 5+
  • Review and analyse actual versus planned on a monthly basis
  • An understanding of the games industry, especially as it relates to perception of quality for our games from the media, our consumers, and the public at large

 

Please note that all information in this job description is accurate at the time of posting. Please be aware that companies may change details and/or closing dates without notice.

 

 

 

Job Summary

Company
Electronic Arts
City
Galway
Country
  • Ireland
Industries
  • Technology
Job Type
  • Full-time
Salary
  • Negotiable
Reference
GWP276495
Posted
11 September 2019
Applications Deadline
08 November 2019

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