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Philippines Process Excellence Leader

Job Description

As the founding member of the Philippines Process Excellence Function, you will be joining the GrabFamily. Not only will your skillsets be capitalized but you will also develop your untapped potential and be inspired with some of the most amazing minds in the industry. Our team consists of young but experienced individuals who are tenacious and energized by the fact that we exist to make a change - a change that has made a societal impact in Southeast Asia.?

Get to know the Role:

As the Leader of the Philippines Process Excellence function, you will:

  • Build the Process Excellence function in Gran Philippines
  • Source, scope, size, and manage multiple process improvement projects with direct contact with senior executives at Grab
  • Participate in the shaping, deployment and implementation of an enterprise-wide Lean Sigma Continuous Improvement program
  • Facilitate quality and change management processes
  • Identify customer needs and key drivers to reach customer satisfaction goals with financial benefit
  • Perform business process mapping & analysis
  • Serve as a the principal adviser for Grab for all departments within this growing organization
  • Partner with the leadership team to select improvement areas and build a robust improvement strategy, integrate recommendations with other programs and initiatives

The day-to-day activities:

-Conducting lean action workout sessions with process stakeholders, facilitate brainstorming sessions to identify gaps and chart out improvement action plan.
-Conduct process bench-marking exercise
-Collect data on various metrics to create performance baselines and implement it across organization, monitor the usage of performance baselines and identify action plans to improve baselines.
-Mapping functional solution to technical solution
-Create to-be process maps and functional design.
-Identify the best process to be mapped with the system to improve productivity of the team.
-Process data analysis using six sigma methodologies
-Execute large scale projects to improve project delivery throughput by improving process capability and reducing cycle time.
-Work directly with internal process owners and Team Leads and project teams to drive process improvement projects within their areas of responsibilities.
-Develop guidelines for process improvement initiatives
-Identify the parameters to track process improvements and create monitoring criteria. The parameters can include input and output criteria, training, testing, methodologies, reviews, etc.

Specialist Experience

- Bachelors degree or MBA, analytic oriented background preferred (engineering, mathematics, statistics, etc)

- Six Sigma certification, Black belt

- 7+ years experience specifically in process improvement

- Must have a strong passion in driving continuous improvement.

- Strongly Skilled in process flow documentation and literature

- Excellent communication and interpersonal skills

- Strong organization skills and attention to detail?

 

 

 

 

 

Please note that all information in this job description is accurate at the time of posting. Please be aware that companies may change details and/or closing dates without notice.

Job Summary

Company
Grab Taxi
City
Manila
Country
  • Philippines
Industries
  • Logistics/Transportation
Job Type
  • Full-time
Salary
  • Negotiable
Reference
GWP274122
Posted
13 May 2019
Applications Deadline
29 June 2019

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