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Job Description

We are looking for a driving force to join our Product & Innovation Insights team. You will be part of the global Customer & Market Insights department at the headquarter. From advocating the use of state of the art market research methods to following through on the implementation of our recommendations. In the role you will act as partner for multiple business units and sharpen the overall mission of our team to provide strategic insights and influence the corporate strategy.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.

With some 29,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

As a business partner within the Product and Innovation Insights team you act as a sparring partner for several Business Units and as a true entrepreneur uncovering customer and market insights to inspire strategic plans. By developing solid research plans, selecting the appropriate techniques and partners, translating research findings into business recommendations and converting clear facts into strategic insights; you will ultimately contribute to guide the innovation pipeline of “your” business units. As a change agent you will advocate the use of best in class methods within our field in order to increase our competitive advantage. With a customer oriented mind-set and can-do attitude, you support the development of our strategic product and services insights.

Our global head office is an extraordinary multicultural workplace, with 55 different nationalities working with a shared set of values and mind-set.

What do we offer?

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

We have a very thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit and further our teams personally and professionally.

Additionally, we offer you a competitive salary and a wide range of benefits, these may include day care for your kids or a free in-house gym.

Why should you apply?

Every day we imagine new ways at HILTI to solve the challenges our customers face, we never stop to improve. In our Customer & Market Insights department, you will become part of an ever changing environment where you will have the chance to develop yourself as a strategic business partner. You are passionate to make an impact on the strategic direction of the product and services development process by offering market research solutions to global business needs. This role will offer you an opportunity to drive change by further shaping our research tools and methods and by building a strong network with our key stakeholders.


Specialist Experience


  • MBA/Master degree in business, marketing, market research required
  • Minimum 5 years’ market research experience (quantitative and qualitative research projects), ideally in the field of product / services development
  • A true entrepreneur who can craft a direction and involve others
  • Strong persuading, influencing and negotiating skills
  • Effective team player skills and ability to interact effectively with worldwide stakeholders
  • Excellent English written, presentation skills and ability to convey a story out of analysis


    Please note that all information in this job description is accurate at the time of posting. Please be aware that companies may change details and/or closing dates without notice.




Job Summary

  • Switzerland
  • Other
Job Type
  • Full-time
  • Negotiable
03 May 2019
Applications Deadline
22 June 2019

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