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APAC CSMB Senior Insights Analyst

Job Description

The CSMB Insights Senior Analyst will work as part of a team of insights professionals in Adobe’s Marketing and Customer Insights (MCI) team to identify and prioritize key business issues and bring together the wide variety of Adobe’s insight sources to drive impact for the business.  The Senior Analyst will own specific work streams as a part of a broader problem-solving process, identify the most relevant information (from across the MCI functional teams) required to test specific hypotheses, and synthesize the relevant information to build actionable recommendations to the business.  The ideal candidate should be able to:

  • Help prioritize business issues and “translate” issues to an insight-learning agenda
  • Contribute to a structured problem-solving approach to articulate the potential root causes of a business issue
  • Identify the most relevant sources of data/information needed to address the key issues on a project
  • Call out key gaps in the current knowledge base and develop a plan to gather the most important information
  • Synthesize information across a wide variety of insight sources including: primary market research, third-party data, customer analytics (big data), marketing/media performance
  • Help develop compelling “stories” that convey the relevant synthesized insights in a compelling manner to various internal stakeholder audiences (e.g., business unit leaders, global marketing leaders)
  • Additionally, the candidate should have experience in cross functional environments, driving change, and excellent communication skills, including a strong ability to communicate effectively to executive and non-technical audiences. 


  • Support Global Marketing Organization and Business Units through multiple analytical disciplines and in partnership with cross functional teams
  • Identify and prioritize growth opportunities for the Consumer and SMB business through the use of various analytical tools and techniques 
  • Drive the problem-solving, synthesis, and storyline development across team projects 
  • Present findings and recommendations to business stakeholders

Your Primary deliverables

  • Assessment of stakeholder key priorities through holistic analysis of available MCI, product usage & business performance data
  • Strategic recommendations that follow from that assessment



Specialist Experience

  • 5+ years of experience in one or more of the following areas:  strategic consulting, customer insights/analytics, marketing insights/analytics.
  • MBA preferred or Masters degree in an analytical field with business experience
  • Strong analytical, strategic problem-solving and thinking skills
  • Comfort in working in fast moving and iterative-development environments.
  • A team-player, collaborative, mindset is essential.
  • Demonstrated successful track record in managing high performing, highly technical and analytical teams and developing individuals
  • Excellent communication skills, written, verbal and presentation
  • Ability to “roll-up your sleeves” and work directly with raw data (when needed) – including accessing data and linking in Hadoop, structuring and carrying out analyses (e.g., in R or SPSS)
  • Experience with Adobe’s Digital Medial Cloud suite preferred



Please note that all information in this job description is accurate at the time of posting. Please be aware that companies may change details and/or closing dates without notice.



Job Summary

  • Australia
  • Technology
Job Type
  • Full-time
  • Under $70,000
05 April 2019
Applications Deadline
10 May 2019

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