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Program Manager - Out of Country

Job Description

Amazon Global Selling: The Marketplace or “Selling on Amazon” business exists in many countries and is a significant percentage of the total Amazon unit sales and growing. Each year, tens of thousands of businesses join the marketplace adding millions of new products. Our vision is to offer customers Earth’s largest selection.

Amazon MENA is one of the fastest growing emerging marketplaces. Within which, Saudi Arabia has the highest online customers and highest potential for growth. However, Saudi Arabia also represents a high friction for our out of country sellers given its peculiar trade and tax compliance. We are seeking a SR Program Manager to lead programs on various domains (e.g., Customer Experience, Seller Experience, Seller Success), partner with analysts and product team, help global selling sellers adopt right product/receive right guidance, and grow their global business in MENA, with a focus on Saudi Arabia.

The candidate will need to possess excellent program development and management skills,
dynamically prioritize and manage resources. She/he will be extremely customer obsessed, strong at performing deep dives to derive analytical insights on seller behaviors, thus improve seller engagement resulting in seller success on Amazon. The ideal candidate should have strong analytical, program management, people management, communication, and innovation skills. The ideal candidate should be able to work in a cross functional, fast-paced environment. If you are passionate on working in a fast paced innovative environment, willing to take challenges, make history and have fun with us, please apply to the position now!

Key Responsibilities:

  • Lead projects for cross-functional teams focused on the delivery of new features, products, or systems.
  • Gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities, and develop the milestones and launch schedule to ensure timely and successful delivery of the project.
  • Assess and manage risks, measure and report on progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints. They rely heavily on influence over authority to drive project deliverables.
  • Develop and define customer/seller experience and seller success roadmap. Set domain/program goals and measurement.
  • Define and provide seller requirements and insights to global teams to influence product and policy decisions and improve seller experience and business results.
  • Work closely with local/global teams to create, refine and invent processes leading to customer/seller experience improvement and seller success.

Specialist Experience

Basic qualifications:

  • College degree in business or engineering
  • +8 years’ experience working in Product/Program management, Consulting, Business management
  • Outstanding verbal and written communication

Preferred Qualifications:

  • 5+ years PM experience in big international companies, at least L6 with Amazon
  • Experience in sales/BD (business negotiation) is a plus
  • Technical experience and product development experience a plus
  • MBA preferred
  • Speaks Arabic preferred

 

Please note that all information in this job description is accurate at the time of posting. Please be aware that companies may change details and/or closing dates without notice.

 

 

 

Job Summary

Company
Amazon
City
Dubai
Country
  • United Arab Emirates
Industries
  • Retail/Wholesale
Job Type
  • Full-time
Salary
  • Negotiable
Reference
GWP273335
Posted
05 April 2019
Applications Deadline
10 May 2019

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