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Business Development Expert - Customer Experience EMEA North F/H Job

Job Description

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


Founded in 1972, SAP is the world´s leading provider of enterprise applications, analytics, and mobility with over 170,000 customers around the world. SAP is currently seeking a Business Development Expert for the EMEA North region.  In a high collaboration way, you will intervene in the CX domain, "Customer Experience", to drive pipeline and opportunities mainly to partners and end-clients in the mid-market space across the region.  



  • Business Development Experts provide leadership and drive the execution of growth plans across the target market for both Software and Cloud environments cross- industry and customer segment. 
  • Define our competitive advantage and establish the key reasons for customers and prospects to leverage cloud deployment models and other innovative technologies to achieve strategic business objectives. 
  • Guide efforts to develop local capabilities with time, enabling market leadership to respond most quickly to growth opportunities.
  • Drive syndication of best practice programs, tools, methods and processes to accelerate profitable performance and market penetration. Identify, evaluate and execute on investment opportunities.  You will also closely collaborate with local Sales leaders to ensure buy-in, Best Practice and win-win.  
  • Ensure that work streams are delivered on scope, on budget and on time and will coordinate periodic status meetings and be responsible for detailed status reporting to applicable global, regional, local leadership.
  • Responsible for identifying performance improvement ideas and working with the leadership to implement the ideas.
  • Coordinate with the global teams on other operational topics such as communications, budget, resource planning and tools, 3rd party partnership negotiations and definingcontractual obligations.


Area 1

  • Serve as a member of professional business development “virtual” team delivering results across a target market in a best-in-class manner, leveraging the broader organization. 
  • Recruiting global and regional resources to drive  programs and initiatives.                                      


Area 2

  • Ensure new deals and revenue programs can be commercialized and are executable in a target market.
  • Focus on driving profitable revenue results, executing on revenue generating deals and programs and developing and fostering related commercialization capabilities in a target market.


Area 3

  • Place a premium on execution and generating results in support of the target market business plan. Develop creative, workable alternatives to enable opportunities.
  • Work effectively in a team environment and generate high impact results.
  • Ramp-up scalable revenue programs.
  • Focus on the highest value priorities and tactfully push through resistance to change.



Specialist Experience


  • 10+ years professional  business experience, international business experience preferred in enterprise software sales, sales enablement industry operations, corporate development. 
  • Experience in program planning and / or evaluating new business development opportunities in new or emerging markets.  
  • 3 + years of SAP work experience. Experience in Cloud in the B2B environment



  • Proficient understanding of SAP or its competitors, with a strong advantage of coming from the enterprise software Cloud CRM/Customer Experience domain.  
  • Understanding of cloud, Services, and SaaS/ PaaS models, cloud-based commerce/ business networks.   Exposure to innovation and start-ups in the Retail-Consumer-Manufacturing space a plus.  
  • Strong knowledge of best business practices and financial theory and analysis. 
  • Fluency in English, any other language an asset. 
  • Fluency in the language of local markets desirable. 
  • All necessary local work permits preferred.
  • Bachelor’s degree in Business Administration, Engineering or Computer Science required from an accredited university.
  • MBA or advanced degree in related discipline preferred.



Please note that all information in this job description is accurate at the time of posting. Please be aware that companies may change details and/or closing dates without notice.


Job Summary

  • France
  • Technology
Job Type
  • Full-time
  • Negotiable
02 April 2019
Applications Deadline
18 May 2019

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