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HR Technology Expert

Job Description

SAP SuccessFactors Employee Central specialist, experienced/exposed to full life cycle implementation. The candidate will have the ability to maintain, troubleshoot and recommend alternatives to resolve conflicts between business requirements and standard system functionality.

Major Duties and Responsibilities:

  • Possesses deep system knowledge to make process and system changes, including configuration, permissions, etc.
  • Ensures consistent processes across solutions
  • Be a hands-on application expert
  • Utilize and apply best practices on system maintenance activities based on experience and in consultation with other experts;
  • Provide impact assessment with Quarterly Releases
  • Manages thorough testing of system changes in Test and Production environments
  • Designs, monitors and maintains system processes, procedures and support documentation based on lessons learned, continuous improvement and quarterly releases for modules
  • Leads process improvement efforts, primarily in the areas of workflow, system enhancements and utilization
  • Creates and publishes dashboards and metrics
  • Collaborates with other system administrators to ensure consistency, share best practices, improve processes and develop system knowledge
  • Develops and writes quality assurance tests and participates in their execution
  • Provides an analytical approach to looking at future release functionality
  • Lead product overview sessions and provide project demonstrations for business units
  • Collaborates with HRIS global team on organizational communication & change management efforts
  • Coordinates creation and delivery of training for end users (Documentation/Training materials)
  • Monitors and triages interface issues with 3rd party vendor solutions, as needed
  • Build and maintain relationships with key executives, business personnel, SME and a network of professional organizations or affiliations


Specialist Experience

Must Have:

  • 3+ years of SAP Success Factors Employee Central experience
  • Knowledge and experience of processes and configurations in SF Employee Central and its integration with other SF modules;
  • Associate/Professional Certified in SuccessFactors Employee Central;
  • Good knowledge in configuration of EC;
  • Good knowledge of MDF objects, Rules and Workflows.
  • Good business knowledge of various HR processes and Talent management processes.
  • Experience with data migration and data management activities in SF
  • Must have good documentation skills and should be able to work in global environment.
  • Communicate effectively across the technical and non-technical audiences
  • Clearly explain technical issues to non-technical people, attempting to meet the user needs and ensuring team collaboration for project success
  • Ability to problem solve complex scenarios and the ability to identify the root causes and recommend corrective and preventative actions
  • Ability to utilize functionality of Microsoft Excel, Microsoft Office applications and other various technology applications
  • Ability to time manage and simultaneously manage multiple projects of varying sizes and degrees of complexity
  • Desire to improve processes, take initiative and solve problems
  • Ability to be an autonomous contributor who is both a self-starter and can work independently with minimal supervision
  • Experience in development of functional design specifications for business application
  • Must possess strong analytical skills.


  • Knowledge and experience of any other SuccessFactors modules is an added advantage
  • Experience in FMCG industry

Education and or Training

  • Undergraduate degree required in math, computer science, engineering, or related discipline with an information technology focus (preferred).
  • Masters, MBA or advanced degree in MIS or Computer Science highly preferred.


Please note that all information in this job description is accurate at the time of posting. Please be aware that companies may change details and/or closing dates without notice.



Job Summary

British American Tobacco
  • Romania
  • Consumer Goods
Job Type
  • Full-time
  • Negotiable
27 March 2019
Applications Deadline
03 May 2019

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