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Senior Manager, EU & Customer & Market Insights

Job Description

You will be leading strategic insights and analytics generation and acting as a business partner for Poland, Slovakia and Czech Republic affiliates, further you will be responsible for and drive strategic regional projects within the CMI organization. 

Using your strategic thinking and business analytics capabilities, you will proactively provide decision supportand recommendations for actions for the affiliate and regional leadership teams based on strong analysis and insights generation.

Insights & Analytics

  • Applies analytical expertise to support decision making, conducting critical analyses by integrating multiple data sources to provide an objective viewpoint and recommendations
  • Ensures a high level of information and knowledge of Biogen and competitors performance driving strong adoption of Regional KPI dashboards
  • Proactively partners with Regional CMI to adopt centralized CMI processes i.e. patient calculations, compliance rates, models etc.
  • Leads planning and forecasting of patients, in market units and market shares
  • Validates Regional S&OP analysis to achieve effective and efficient patient supply in both markets
  • Drives key regional improvement projects within CMI

Business Operations

  • Leverage your analytics expertise and brand/Therapy Area knowledge to align and lead the affiliates during key business processes such as Business Reviews and Annual Operating Planning. Takes an proactive role in partnering with management in ensuring focus in execution through timely analysis, reporting and follow-up on key business issues

Market Research & Competitor Intelligence

  • Proactively ensures that key insights are timely brought to management attention and followed by recommendations for actions
  • Managing execution of local trackers – providing target lists, translating surveys and lead the local approval process
  • Provides rigorous assessment and diagnosis of brand and market performance and ensuring awareness through presenting insights and recommendations 
  • Leverages CI from Regional/Global C&MI to support local assumptions and insight generation
  • Leads regional projects within MR and CI

Business Intelligence

  • Leverages standardized Regional reports i.e. Digital, 360Suite etc. to communicate key information, insights and recommendations
  • Analyses all relevant data and information




Specialist Experience

Core Experience Requirements:

  • Min. 3 years relevant experience within a life sciences company or consulting firm supporting the healthcare industry with a specific focus on delivery of market analytics and research.
  • Has a broad understanding of pharmaceutical data, including market research data, and which source to leverage in order to answer business questions most effectively
  • Excellent strategic thinking capabilities with ability to synthesize large amounts of information and logically structure deliverables.
  • Highly collaborative – must be able to navigate and manage the needs of multiple stakeholders and take guidance and direction from Regional Decision Support and Affiliate Leadership teams.
  • Strong communication skills, particularly executive presentation skills.
  • Very strong MS Office skills

Other Experience Requirements:

  • Solid understanding of commercial business, marketing and industry standard datasets.
  • Strong analytical and quantitative skill set.
  • Strong project management skills, focused on attention to detail and accuracy.
  • Strong cross-functional coordination skills.
  • Driven, highly self-motivated, confident, high-energy, bright and creative individual with desire and ability to own a high profile part of the business.
  • Strong computer aptitude and ability to learn systems quickly.
  • Strong capability in juggling priorities so that deadlines are met while retaining consistently high quality outcomes.
  • Knowledge of key issues and current developments in the pharmaceutical and healthcare industries is desirable.


  • B.S. in business, the life sciences, pharmacy, or chemistry (advanced biology, medicine-related degree preferred).
  • MBA is desired.
  • Proficient in English and Polish; additional languages an advantage (Czech, Slovak).


Please note that all information in this job description is accurate at the time of posting. Please be aware that companies may change details and/or closing dates without notice.




Job Summary

  • Poland
  • R&D/Science
Job Type
  • Full-time
  • Negotiable
27 March 2019
Applications Deadline
03 May 2019

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