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Associate Account Manager

Job Description

Traveloka is a technology company based in Jakarta, Indonesia. Founded in 2012 by ex-Silicon Valley engineers, the company aims to revolutionize human mobility with technology. Today, Traveloka is expanding its reach by operating in six countries and experimenting with new endeavors that will create a large impact in the markets and industries we touch.

Job Description


  • Identify, prioritize, contact new Travel Agent account and ensure pricing and availability competitiveness in the assigned market;
  • Manage top accounts – own, develop and manage top accounts in assigned destination and ensure the team develops mutually beneficial accommodation property relationships to grow market share;
  • Report; analyze – plan with line manager, implement, and monitor agreed on KPIs and be able to analyze, visualize and discuss trends, issues, and opportunities with team and manager;
  • Understand the industry and its developments – very good knowledge of the pros and cons of competitor models, market trends & landscape, accommodation rate structure and yield management, connectivity options, and customer booking trends;
  • Optimize use of process and systems – Be familiar with full spectrum of business tools and ensure the team makes use of the systems;
  • Leading the research and analysis of competitive landscape, customers, product metrics, and latest internet trends to identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth and conversion;
  • Scope and prioritize activities based on business and customer impact;
  • Working closely with engineering, marketing, finance, operations, and external stakeholders to implement new features and enhancements;
  • Other tasks assigned by BOD.



Specialist Experience


Job Summary

Ho Chi Minh
  • Vietnam
  • Logistics/Transportation
Job Type
  • Full-time
  • Negotiable
18 March 2019
Applications Deadline
09 May 2019

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