Privacy Statement

This website is operated by QS Quacquarelli Symonds (also known as QS) powered by Innovate CV LLP. Our principal activity is the provision of career management services and we are located in the United Kingdom (UK).

The creative use of information and technology is a fundamental part of QS business. We take online privacy seriously and we want you to be familiar with how we collect and use personal information about users of our website.

By registering and submitting your personal information and by using this website, you agree to the use of your personal information as set out in this privacy statement.

The personal information you provide

If you choose to register, QS will collect basic personal information about you such as your name and email address. If you create an Innovate CV, then we will also collect more detailed information such as your address, telephone number, date of birth, education, skills, career history, references, interests, gender and nationality. This could include photographs, video clips and documents that you choose to associate with your Innovate CV.

You may decide to include some of the following sensitive information in your Innovate CV: (i) your racial or ethnic origin, (ii) your political opinions, (iii) your religious or philosophical beliefs, (iv)  your membership of a trade union, (v) your physical or mental health, (vi) your sexual life or (vii) your criminal record. This is your choice, but if you do decide to include this kind of information in your Innovate CV you can still control how it is used and accessed by using the CV Builder and CV Organiser tools. QS is committed to equality of opportunity

Where you provide information about other people (for example referees), it is your responsibility to ensure that they have agreed to you passing on their details in this way.

Your responsibilities

You are responsible for keeping your log-on details (user name and password) confidential and we ask you not to share them with anyone. You are also responsible for granting and revoking access to your Innovate CV. QS is not responsible for the use by third parties of any personal information contained in your Innovate CV once you have granted access to it, or if you have disclosed your log-on details to a third party. You are also responsible for keeping the information in your Innovate CV accurate and up to date.

You may use QS’s services and this website only for lawful purposes. You may not use the website or our services to publish or distribute material:

  • that is defamatory, obscene, offensive, pornographic, paedophilic, discriminatory or offensive or which harasses the recipient;
  • that infringes the intellectual property rights of any third party;
  • containing unsolicited commercial or advertising material, chain letters or other junk mail of any kind; or
  • containing viruses, spyware or other malicious code; or
  • that is in any other way unlawful

QS reserves the right to remove any material which we believe contravenes these terms.

How QS uses your personal information

QS will use your personal information to provide you with the career management services you have requested. This includes keeping a record of the access rights you have granted and who had accessed your Innovate CV. We also use your personal information for administration purposes, for example to contact you about your registration, the services we provide or about changes to our terms and conditions.

QS is committed to helping your continued career development. We may analyse the information you provide so we can advise you about QS affiliates and partners that can help you make the most of your career opportunities. You can opt out of this by contacting us a

We do not collect any other personal information through the website except as described above, nor do we use personal information collected through the website for any other purposes. We will handle your personal information fairly and lawfully, and in accordance with national data privacy laws.

QS values diversity and is committed to equality of opportunity.

How you can control your personal information and your Innovate CV

You have control over the information you provide to us, the way in which your Innovate CV is used and who it is sent to. Your Innovate CV is searchable or accessible by recruiters, employers or others unless you have indicated otherwise. You can grant and revoke access and add, delete or hide information using the CV Organiser. You can also view statistics showing how often your Innovate CV has been accessed and by whom. We will not send your Innovate CV to recruiters or prospective employers unless you ask us to do so.

Other information about visitors to the QS website

You can access the home page of our website and browse the site without disclosing your personal details.

We gather general information about the use of our website, for example by:

  • Logging the IP addresses of visitors to assess site usage;
  • Collecting non-personal user information such as computer type, Internet browser and screen resolution, on a statistical level;
  • Using pixel tags, web beacons and clear GIFs to monitor web pages visited and deliver customised content.
  • We only use aggregated or statistical data which cannot identify an individual visitor to our site. This information helps us assess the way the site is used so we can constantly develop and improve the site facilities.

We also compile non-personal aggregate information about registered users and use this to enhance the services we provide to you and we may share it with recruiters, employers and other registered users. This information is anonymous and does not identify any individual registered user.

Where your personal information is stored

When you register, details on your Innovate CV will be stored your information on systems hosted by Amazon Web Services which may be located outside Europe. Please note that some countries outside Europe have laws that do not offer the same level of protection for your personal information or your rights. QS remains responsible for safeguarding your personal information and we will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this privacy policy.

Disclosing information

QS will not disclose the personal information that you provide, or details of your visits to this website, to any external organisations except:

  • With your consent, or as necessary for the career management services that you have requested;
  • To third party service providers who assist us in providing career management services; or
  • Where we believe we are required or permitted to do so by law, court order or a regulatory authority.

We may also disclose or transfer personal information to a third party who acquires all or part of QS business, whether through merger, acquisition, joint venture, consolidation or insolvency. In such a case, the recipient of your personal information may be located anywhere in the world.


QS is committed to protecting your personal information. We use a variety of measures to secure your personal information and to protect it against accidental loss or disclosure, and unauthorised access, use or alteration. The QS website employs SSL encryption to protect the transmission of sensitive data. The servers are engineered using the latest technology in data back-ups and disaster recovery. The servers are hosted across multiple data centres connected with private network to ensure high availability.

However, transmission of information via the Internet cannot be totally secure, not can any data security facility can be totally secure. Although we do our best to protect your personal information we cannot guarantee the security of the information you submit via this website or that is stored by us. If you have reason to believe that your use of this website is no longer secure, please contact us immediately at

We may provide links to external websites operated by other organisations which may collect personal information from visitors. The use of this personal information will be governed by the privacy policies and terms and conditions of those external websites. QS is not responsible for the content or level of privacy protection offered by any external websites.


We may use 'cookies' on our website. A cookie is a small text file sent by a website and stored by your browser on your computer's hard drive. The main purpose of a cookie is to streamline your use of a website. By using cookies we can keep track of your use of the website, speed up your searches and provide you with customised content.

We use two types of cookie on this website. Temporary cookies (session cookies) are used to keep track of a user’s activities while they are logged in to the site. These cookies are not permanently stored on your hard drive. Persistent cookies are used if a user chooses the option to log in automatically without re-entering their username and password. These cookies will remain on your hard drive until you delete them.

You can choose whether to accept or reject cookies by changing your browser setting. You can accept all cookies, reject all cookies or ask to be notified when a cookie is set. Please note that if you choose to reject all cookies, you may not be able to use all of the Innovate CV services available on this site.


QS services are designed for adults and are not intended for children. We do not set out to collect information about children through this website.

Changes to this Privacy Statement

Changes to this privacy statement will be posted here. The date of the current privacy statement is displayed at the top of the page.

Contact Us

You can access, update, amend and delete your personal information by going to the CV Builder and the CV Organiser. If you have any questions about how your personal information is used, please contact us at

Please note that email is not a secure form of communication so you should not send us any sensitive or confidential information by email.

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